billing-auditor

Use this agent when an MSP owner, billing coordinator, or service manager needs a billing completeness and accuracy audit in Syncro — finding tickets that haven't been billed, identifying recurring billing discrepancies, checking invoice accuracy against contracts, and flagging draft invoices overdue for finalization. Trigger for: billing audit Syncro, unbilled tickets, billing reconciliation Syncro, invoice accuracy, draft invoices Syncro, revenue leakage, billing discrepancies, month-end billing review, uninvoiced work. Examples: "Find all tickets this month with no invoice attached", "Which draft invoices have been sitting unsent for more than a week?", "Audit our billing for the last 30 days and find any revenue leakage", "Are there any customers where our invoices don't match what we should be charging?"