service-itsm-incident-mgmt-configure
forcedotcom/sf-skillsReads and toggles the master Incident Management setting on a Salesforce ITSM org — the org-level switch that turns Incident Management on or off. Reads…
Scores out of 100 · grade B+
2026-08-22Works
40% of the score92/100
- Names 1 tool Claude Code does not ship: Read AskUserQuestion.
Maintained
25% of the score100/100
- no commits in the last 12 weeks
Adopted
20% of the score40/100
- 893 stars on the source repo.
Documented
15% of the score64/100
- No usage example or code block.
- 2,068-word body.
- Ships 1 bundled file.
Install
npx skills add forcedotcom/sf-skills/service-itsm-incident-mgmt-configureWhat the check found
| Finding | What it means |
|---|---|
| Unknown tools | It allow-lists tool names Claude Code does not ship, which usually means a typo. |
What it says it does
Reads and toggles the master Incident Management setting on a Salesforce ITSM org — the org-level switch that turns Incident Management on or off. Reads current state before writing, is idempotent, and requires explicit user confirmation before any change. Use when the user wants to enable, disable, toggle, view, or turn on/off Incident Management (Service ITSM) at the org level. DO NOT TRIGGER for Default Field Validations for Incidents, Auto Closure of Child Incidents, Email-to-Incident sub-toggles, Problem Management, Change Management, Case Management, ITSM External Client App setup, or Incident Priority Matrix configuration (use the service-itsm-incident-priority-configure skill).
Also in forcedotcom/sf-skills
| Artifact | Score | What the check found | Type | Reach | Last commit |
|---|---|---|---|---|---|
| dx-code-analyzer-configureforcedotcom/sf-skills | clean | Skill | 4,127 installs | today | |
| dx-code-analyzer-custom-rule-createforcedotcom/sf-skills | clean | Skill | 3,373 installs | today | |
| dx-org-manageforcedotcom/sf-skills | clean | Skill | 4,033 installs | today | |
| platform-metadata-api-context-getforcedotcom/sf-skills | clean | Skill | 4,286 installs | today | |
| platform-metadata-deployforcedotcom/sf-skills | clean | Skill | 4,451 installs | today | |
| agentforce-architecture-analyzeforcedotcom/sf-skills | clean | Skill | 4,102 installs | today |
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