ai-support
arcasilesgroup/ai-engineeringInvestigates customer-reported issues with structure: reproduces, traces to code, documents resolution, builds a searchable knowledge base organized by ticket…
Scores out of 100 · grade B+
2026-08-03Works
40% of the score100/100
- Loads cleanly: valid frontmatter, required fields present, no dangling references.
Maintained
25% of the score100/100
- no commits in the last 12 weeks
Adopted
20% of the score24/100
- 54 stars on the source repo.
Documented
15% of the score74/100
- 351 words with worked examples.
Install
npx skills add arcasilesgroup/ai-engineering/ai-supportWhat it says it does
Investigates customer-reported issues with structure: reproduces, traces to code, documents resolution, builds a searchable knowledge base organized by ticket ID. Trigger for 'a user is reporting that', 'customer complaint', 'support ticket', 'investigate this bug report', 'search past support cases'. Not for production incidents; use /ai-postmortem instead. Not for internal dev bugs; use /ai-debug instead. Not for feature requests; open a GitHub Issue with the enhancement label.
Also in arcasilesgroup/ai-engineering
| Artifact | Score | What the check found | Type | Reach | Last commit |
|---|---|---|---|---|---|
| ai-boardarcasilesgroup/ai-engineering | clean | Skill | 54 stars | 5 days ago | |
| ai-governancearcasilesgroup/ai-engineering | clean | Skill | 54 stars | 5 days ago | |
| ai-mediaarcasilesgroup/ai-engineering | clean | Skill | 54 stars | 5 days ago | |
| ai-postmortemarcasilesgroup/ai-engineering | clean | Skill | 54 stars | 5 days ago | |
| ai-session-watch-sweeparcasilesgroup/ai-engineering | clean | Skill | 54 stars | 5 days ago | |
| ai-simplify-sweeparcasilesgroup/ai-engineering | clean | Skill | 54 stars | 5 days ago |
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|---|---|---|---|---|---|
| azure-diagnosticsmicrosoft/azure-skills | clean | Debugging | 538,931 installs | today | |
| diagnosing-bugsmattpocock/skills | clean | Debugging | 446,167 installs | today | |
| draft-responseanthropics/knowledge-work-plugins | clean | Debugging | 2,281 installs | today | |
| debuganthropics/knowledge-work-plugins | clean | Debugging | 5,114 installs | today | |
| fix-ci-failuresmicrosoft/vscode | clean | Debugging | 189k stars | today | |
| sweeper-fixmicrosoft/vscode | clean | Debugging | 189k stars | today |
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